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Which choice of configuration will depend on whether you are intending to launch the agent as a product where people log in and maintain their own private accounts, or just want to use a single agent internally.
Default Behaviour
Another key aspect of your tenant configuration is the default behaviour of the agent. This is defined in terms of the ‘default smart chain' within our back-panel. This becomes the default for all users within that tenant, and is part of how you customize your agent to suit the unique needs of your customers.
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